Preparation Information from Lansing BWL

Lansing area Neighborhood Association Leaders….

Here’s to a much better 2015!   As we approach yet another winter storm this weekend…

I want to let you know the Lansing Board of Water & Light is ready. We have crews on standby, equipment and materials on hand, and a team that is eager to earn your trust.

You now have four ways to report an electric outage…
1.Call (877) 295-5001
2.Download the FREE Outage Center Mobile App available for Apple & Android
3.Text “OUT” or “OUTAGE” to 898295/”txtbwl” to report the outage, “STAT” or “STATUS” to request a status update, “HELP” to receive help information and “STOP” to stop texts
4.Launch BWL Outage Map to report your outage or check on property status online at

As we enter the new year, I do want to make sure that we continue to communicate proactively and I would like to attend any Neighborhood or Community Meetings you have scheduled.  I would welcome an invite to any of your regularly scheduled meetings, or if you’d like to schedule a special meeting covering any topic your community is interested in discussing…. From outage reporting, tree trimming concerns, preparedness training, energy savings ideas, or even “How to read your BWL bill”… I am at your service.

Should there be any concerns regarding any BWL issue, please do not hesitate in reaching out to me.

Bob Perialas
Lansing Board of Water & Light
Chief Customer Officer
Tel:  517.702.6828
Cell:  517.331.6828
Fax:  517.913.6108
1201 S. Washington Ave
PO Box 13007
Lansing, MI 48901-3007

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